Level up your underwater experience and glide through the water with the world's smallest Sublue Mix Underwater Scooter. This revolutionary, lightweight, hand-held propulsion device features two evenly equipped propellers on each side, providing up to 17.6 lbs of thrust. Simply grab the handles, squeeze the triggers, and off you go!
Open Box is only available for USA customers.
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Shipping Information
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Customer Support
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FAQ’s
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Contact Us
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Experiment and explore in the swimming pool
Become the king of the pool with the Mix, effortlessly gliding through the water.
Industry recognition for innovation and design
Our products have been recognized by the CES Innovation Awards, accredited and presented by the Consumer Technology Association (CTA), for their performance and design.
Lightweight & Portable
The compact streamlined body -- only 20% the weight of the traditional scooters -- easily fits inside a duffle bag to journey with you.
FAQs
Please read our FAQs page to find out more.
1. How deep can SUBLUE Mix dive in the water?
The ultimate diving depth of WhiteShark Mix is 40 meters.
2. What is the speed of SUBLUE Mix?
Mix has 8KGf propulsion under water, different weights have different speed. Under normal weight, the speed can reach 1.2m/s.
3. Is it normal for the charger to be hot when charging?
Yes, it is normal.
4. How to mainten and care the machine?
After the MIX used in seawater or fresh water, please clean it in the following steps within 30 minutes: 1.Fully immerse the MIX in a container filled with water for 20 minutes. Note: ①Do not add laundry detergent, abluent, etc. in the water②When the MIX is immersed in water, some bubbles will be discharged from the holes in the fuselage. This is not a malfunction. 2. Press the switch with both hands to make the MIX run in the semi-air and half water for 2 seconds, repeated 5 times, or soak in water for 20 minutes. Note: ①To prevent body splashing during operation, push the nozzle of the propeller towards the bottom of the container. ②The MIX has great thrust in water,please lift the machine slightly out of the water for better clean and control. 3. Shake and clean the body of the MIX to remove various objects attached on it. 4. Wipe the water off with a clean, soft cloth, ensuring the water around the body and battery is wiped clean. Then take out the battery, put it and body separately in a cool, ventilated place to dry. Do not use a hair dryer for drying.
5. Can SUBLUE Mix be taken to the plane?
The weight of the machine is 2900g, plus the floater weights 3500g totally, which is very convenient to bring on the plane. But because the battery capacity is 122wh, according to the rules of ICAO and related airports, you need to contact the airline in advance to get the permission. Each person can carry a maximum of two batteries on the plane, and cannot be checked(Faulty battery such as leakage or damaged cannot be transported).
6. What are the storage requirements?
The MIX host and battery should be stored separately in the package, please follow the guidelines below: 1.Please ensure the machine is stored in a cool and ventilated environment of 0℃-50℃(Batteryshould follow the battery storage conditions separately). 2.Avoid place in direct sunlight. 3. Avoid placing it in poor ventilation or humidity above 65%. 4.Keep away from heat, fire and children's touchable locations. 5.Keep away from equipment that may generate strong magnetic fields. 6.To prevent the machine from becoming moldy, take out it once a month and run it for about 10 seconds.
7. What's the use of the shift switch on the machine?
In case of transportation and not use, locking the switch can prevent WhiteShark MIX from accidentally operating.
8. How long can it be used continuously under water?
About 15 minutes.
9. In which areas can Mix be used?
Open water environments, such as swimming pools,etc.
10. Can the machine with floator dive deeply?
Because the MIX has a slightly positive buoyancy with floator, it is not recommended to bring the floator to diving deeply.
11. If the five red lights are on, is the battery power low?
Yes.
12. Will Mix leak electricity in the water?
Mix has a special sealing process under water and will not leak electricity.
13. The two prospellers feel different thrusts.
Please check if there is any foreign matter in the propeller, then you can contact SUBLUE for technical support.
14. What is the size of the Mix package?
The outer packing box is 52.5*34.5*32cm. The weight is 6.25KG.
15. Is Taiwan 110V voltage rechargeable?
Yes.
16. Will the machine be lost if accidentally get out of hand during use?
There is an anti-lost rope for you to wear during use to avoid accidental loss.
17. Will the water blow your face?
Adjusting the posture of your hand grip according to your habits can avoid water generated by propeller shocking to the face.
18. Why sometimes feel the thrust small?
The reason for small thrust may be the battery is insufficient, the propeller is wrapped with objects, orthe weight is too heavy.
19. Is there is something wrapped around the propeller during use, will the machine stop itself?
Yes. The motor will automatically stop due to overload protection.
20. Why is there noise?
The Mix has undergone rigorous testing and the sound does not exceed 80dB. Improper maintenance or foreign matters in the propeller may cause noise.
21. What should do if the propeller is wrapped around something?
Please remove the battery, and open the front cover of the propeller, then take out the propeller to clean the windings. For details, please contact SUBLUE or the dealer where you purchased for support.
22. How long is the battery life?
Battery lasting time depends on the using environment, height and weight. Under normal circumstance, the average lasting time is about 40 minutes when the battery is fully charged.
23. What are the storage conditions for the battery?
Battery storage temperature: 0℃-40℃, storage humidity:60±25%RH, maintain the power about 30-50%, stored separately in a cool, dry and ventilated place. Please charge the battery once every three months. Do not charge the battery below 0℃.
24. There are some green stains on the battery.
This may be caused by foreign matter entering, causing copper to electrolyze, appearing green stains, and producing steel rust. Please contact the dealer where you purchased for support. In a short time, you can also smear a amount of vaseline on the copper sheet.
25. What is the battery type and specification?
The battery: lithium-ion battery. Rated capacity:11000 mAh. Nominal voltage:11.1 V. Charging voltage:12.6 V. Battery weight:approximately 890 g. Length:158.2 to 158.8 mm. Width:59.20 mm (±0.1). Thickness: 46.7 mm.
26. Will the battery bulge and expend?
Both Lithium battery overcharge and over discharge may cause this problem, please do not continue to use. And contact your dealer or SUBLUE to purchase or replace a new battery. Note: Before using the device, please read the user manual of battery maintenance. This section details the correct process for charging, using, storing and transporting of battery. Note: The battery as a consumable item is not covered by the warranty.
27. What is the voltage of the charger?
Input: AC 100-240V~50/60HZ 1.8A; Output: DC 12V
28. Is corrosion normal around battery electrode contacts?
Mostly caused by improper maintenance, please follow the user manual of maintenance rules to avoid or reduce this problem.
29. What should do if the front and back propeller covers cannot be closed?
Violent disassemble of the propeller front and back covers may cause the limit buckle to wear out, thus affect use, please contact SULBUE or authorized service station to purchase or replace a new cover.
30. Dose the machine have lighting?
There is no lighting equipment, you can use lighting accessories.
31. What is the role of the floator?
Positive buoyancy is achieved after loaded with floator. Mix can surface after releasing in the water.
32. Can I use the floator to float on the water always?
The Mix is equipped with a floator, which only ensures the Mix body becomes slightly positive buoyancy in the water. That is: being released, the Mix can float out of the water. But it cannot be used as a life saving device.
33. Is the universal external serial port hanging freely?
The external hanging ear is designed according to the standard size and can be installed with the size matching.
34. Can I charge Mix batteries with other chargrs?
The Mix comes with a dedicated charger, please use the standard charger coming with it. If you use other chargers, it may cause damage to the battery.
35. Does the floator install easily?
Mix has special floator peripheral mounting lugs and installation instructions for easy installation, simple and quick.
36. Is Mix propeller bearing easily damaged?
Bearings are not easily damaged under normal use. Please maintain it after every use. Especially after use in sea water, soak the MIX with fresh water and completely clean it to prevent bearing damage caused by seawater crystals or gravel impurities.
37. Can Mix take video?
Mix does not have a camera function, but it has a camera mount interface, you can carry a camera for underwater shooting.
38. Is it convient to install a Gopro camera?
Yes, the machine and floator have mounting holes and screws for direct mounting.
39. How long does the battery charge?
It takes about 4 hours to fully charge the battery.