Shipping Policy
We ship to the continental United States and Germany, Italy, Spain, and do not currently ship to the following U.S. territories or states, including: Alaska, American Samoa, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, Rhode Island, or the U.S. Virgin Islands.
In addition, we do not ship to PO Box addresses. If you are unsure whether we service your address, please contact customer service.
Thank you for your understanding.
U.S. Shipping Costs and Delivery Times
* Free shipping on all orders over $499.00
* For orders under $499, a shipping fee of $15.99 will be charged
* Delivery time 3-7 business days
Germany, Italy, Spain Shipping Costs and Delivery Times
* Free shipping on all orders over €499.00
* For orders under €499, a shipping fee of €20.99 will be charged
* Delivery time 3-7 business days
Sublue is not responsible for any international duties and taxes on your order. All charges during shipping are the responsibility of the customer.
Estimated Delivery Time
3-5 business days in the United States.
Shipping Methods
To ensure the fastest delivery time, we work with multiple carriers, including USPS, UPS, DHL and FedEx.
Shipping Instructions
Make sure the correct name, address and contact information are included in your order so that the goods can be delivered smoothly.
Please check the package upon receipt. If the package is damaged or deformed, do not sign for it or open it. In this case, please contact Sublue Support Team support.us@sublue.com
FAQ
1. I ordered multiple items. Will they be delivered at the same time?
We will try to make sure that all your items are delivered at the same time. Sometimes our products are not always sent together because different shipping methods are available. You will receive a shipping notification email after the item is shipped.
2. Can I change the shipping address after the package is shipped?
Unfortunately, we cannot change the shipment after the product is on the way. If you want to change the delivery address before shipment, please contact Sublue support team support.us@sublue.com
Note: If the customer provides an incorrect address and the package is lost or cannot be found, the customer shall bear the loss. WeCreat will not replace the order or refund.
Package Tracking
Any delivery date provided by Aiper is an estimate.
Once the order is shipped, you will receive a shipping confirmation email with the tracking number. You can also use this link (https://www.17track.net/en) to enter your tracking number to view the shipping information of the order.
For more shipping inquiries, please contact our customer service and we will respond to you within 24 to 48 hours.
In addition, we do not ship to PO Box addresses. If you are unsure whether we service your address, please contact customer service.
Thank you for your understanding.
U.S. Shipping Costs and Delivery Times
* Free shipping on all orders over $499.00
* For orders under $499, a shipping fee of $15.99 will be charged
* Delivery time 3-7 business days
Germany, Italy, Spain Shipping Costs and Delivery Times
* Free shipping on all orders over €499.00
* For orders under €499, a shipping fee of €20.99 will be charged
* Delivery time 3-7 business days
Sublue is not responsible for any international duties and taxes on your order. All charges during shipping are the responsibility of the customer.
Estimated Delivery Time
3-5 business days in the United States.
Shipping Methods
To ensure the fastest delivery time, we work with multiple carriers, including USPS, UPS, DHL and FedEx.
Shipping Instructions
Make sure the correct name, address and contact information are included in your order so that the goods can be delivered smoothly.
Please check the package upon receipt. If the package is damaged or deformed, do not sign for it or open it. In this case, please contact Sublue Support Team support.us@sublue.com
FAQ
1. I ordered multiple items. Will they be delivered at the same time?
We will try to make sure that all your items are delivered at the same time. Sometimes our products are not always sent together because different shipping methods are available. You will receive a shipping notification email after the item is shipped.
2. Can I change the shipping address after the package is shipped?
Unfortunately, we cannot change the shipment after the product is on the way. If you want to change the delivery address before shipment, please contact Sublue support team support.us@sublue.com
Note: If the customer provides an incorrect address and the package is lost or cannot be found, the customer shall bear the loss. WeCreat will not replace the order or refund.
Package Tracking
Any delivery date provided by Aiper is an estimate.
Once the order is shipped, you will receive a shipping confirmation email with the tracking number. You can also use this link (https://www.17track.net/en) to enter your tracking number to view the shipping information of the order.
For more shipping inquiries, please contact our customer service and we will respond to you within 24 to 48 hours.